Effective Date: April 2026
Website: https://backstaff.com.au/
Business Name: Backstaff Solutions

1. Acceptance of Terms

Welcome to Backstaff Solutions. These Terms of Use (“Terms“) govern your access to and use of the website located at https://backstaff.com.au/ (the “Website“).

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease using the Website.

2. Nature of the Website and Services

2.1 General Information Only: The content provided on this Website is for general information and promotional purposes regarding our automotive back-office solutions (including collision estimating, parts coordination, assessing, and bookkeeping). It does not constitute professional, financial, or legal advice.

2.2 Separate Client Agreements: Engaging Backstaff Solutions to perform actual remote services is subject to the execution of a separate, formal commercial agreement or Service Level Agreement (“Client Agreement“). In the event of any inconsistency between these Website Terms of Use and a Client Agreement, the terms of the Client Agreement will prevail.

3. Use of the Website

3.1 Lawful Use: You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party.

3.2 Prohibited Conduct: You must not:

  • Use the Website to transmit, distribute, or store material in violation of any applicable law or regulation.
  • Attempt to gain unauthorised access to our systems, servers, or any underlying data networks.
  • Interfere with the security or operation of the Website (e.g., via viruses, trojans, DDoS attacks, or malware).
  • Use automated scripts, scrapers, spiders, or similar data-mining tools to harvest information from the Website.
  • Submit false, misleading, or deceptive information through our contact or quote forms.

4. Intellectual Property Rights

4.1 Ownership: All content, graphics, logos, text, data, software, and design on this Website (“Content“) are owned by or licensed to Backstaff Solutions and are protected by Australian and international copyright and trademark laws.

4.2 Limited License: We grant you a limited, non-exclusive, non-transferable, and revocable license to view, download, and print pages from the Website for your own personal, non-commercial business evaluation purposes.

4.3 Restriction: You must not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of our Content without our prior written consent.

5. Third-Party Links

Our Website may contain links to third-party websites (e.g., partner platforms, industry portals, or software providers). These links are provided for your convenience only. We have no control over the content or privacy practices of these external sites, and we accept no responsibility or liability for any loss or damage that may arise from your use of them.

6. Australian Consumer Law

6.1 Nothing in these Terms attempts to modify or exclude the conditions, warranties, and undertakings, and other legal rights, under the Competition and Consumer Act 2010 (Cth) or any other law in Australia that cannot be modified or excluded (“Non-Excludable Rights“).

6.2 Where our liability cannot be excluded, we limit our liability to the maximum extent permitted by law, which may include re-supplying the relevant service or paying the cost of having the service re-supplied.

7. Disclaimer of Warranties

Subject to the Non-Excludable Rights outlined in Section 6:

  • The Website is provided on an “as is” and “as available” basis.
  • Backstaff Solutions makes no representations or warranties of any kind, express or implied, regarding the operation of the Website, its uninterrupted availability, or the accuracy, completeness, or reliability of any information contained on it.
  • We do not guarantee that the Website is free from viruses, bugs, or other harmful components.

8. Limitation of Liability

To the maximum extent permitted by law, Backstaff Solutions, its directors, employees, contractors, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages (including, but not limited to, loss of profits, loss of data, or business interruption) arising out of or in connection with your use, or inability to use, the Website or its Content.

9. Indemnity

You agree to indemnify, defend, and hold harmless Backstaff Solutions and its personnel from any claims, liabilities, damages, costs, or expenses (including reasonable legal fees) arising from your breach of these Terms or your unlawful or improper use of the Website.

10. Privacy

Your privacy is important to us. Any personal information collected through this Website will be handled in accordance with our[Privacy Policy], which forms a part of these Terms.

11. Modifications to Terms

We reserve the right to amend, update, or change these Terms at any time without prior notice. Any modifications will be effective immediately upon posting on the Website. Your continued use of the Website after any changes indicates your acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales for the resolution of any disputes arising out of or related to these Terms or your use of the Website.

13. Contact Us

If you have any questions, concerns, or requests related to these Terms of Use, please contact us at:

Backstaff Solutions
📍 Address: 246 Pacific Highway, Crows Nest NSW 2065, Australia
📞 Phone: (02) 5135 2502
✉️ Email: info@backstaff.com.au
🌐 Website: https://backstaff.com.au/

02 5135 2502